This incident has been resolved as our 3rd party providers are now stable and working as expected.

Call processing is working as expected and we're seeing improving rates across other services. Some features are still affected such as some academy videos. We are monitoring their recovery.

We are seeing some services coming back and calls are starting to get processed again. We're still monitoring the situation.

We're seeing an increased number of issues due to an outage from Google Cloud Platform which is impacting the process of call reviews. We're monitoring the situation and will provide the updates in this page.